American Association For Justice - The Association for Trial Lawyers
Justia - 9.7 Rating
Avvo Rating 10 - Top Attorney Personal Injury
Interstate Trucking Litigation Group - 2016
Avvo Rating
New Mexico - Trial Lawyers Association-Foundation

Dealing With the Insurance Company After a Serious Auto Accident

Law Office of Matthew Vance, P.C.

Auto insurance companies spend a lot of money on advertising in New Mexico. We have all seen their commercials on TV and the internet and heard their radio ads. They usually promise the same things: affordable premiums, and a sympathetic adjuster who is always there for you whenever you and your family are in trouble.

But the auto insurance industry did not build up its huge advertising budget by paying out every claim that its customers make. Insurance companies are in business to make profits, which means they want to pay as few car accident claims as they possibly can.

Real-life insurance adjusters are not like the smiling, caring actors in the commercials. They are trained to find ways to deny rightful claims. This is especially true when the person making the claim has never gone through the process before. Fortunately, most people avoid getting into serious car accidents. So when it does happen, the injured person lacks the experience to stand up to the insurance company’s tactics.

What to Expect

Basically, when dealing with a claim they don’t want to pay, an insurance adjuster might try one or all of the following:

  • Deny the claim. They might try to say you were at fault for the accident, or that you are making up or exaggerating your injuries, or that your injury was pre-exisiting.
  • Lowball you. If they cannot outright deny your claim, they might try offering you a settlement amount that is a fraction of what you are entitled to under the policy. They might imply that this is the best you will get and that fighting for more will not work.
  • Delay. Finally, the insurance company might try dragging out your claim to get you to give up. They won’t give you a settlement offer in a reasonable time after you filed your claim, and won’t return your emails and phone calls.

If the insurance company won’t be reasonable, you may need a personal injury attorney’s help. Your lawyer should know all the tricks and make sure they don’t happen to you.

Client Reviews

I would recommend his services. They have a very informative staff as well. He helped me gather the most out of my car accident settlement and I'm most thankful that I went with Matt instead of a big name law firm you see on tv. When I was injured he was able to come to my house and do my first...

Audrey I.

Great and honest, helped me a lot to win my case.

Amir S.

Mr. Vance was attentive, diligent and even keeled throughout the process of fighting for my case. He exhibits a quiet and calm confidence in what to do and how to prepare. He always gave me the facts and did not BS me with exaggerated promises. He always treated me and my family as people, not a...


Matt and his team are amazing. They contacted me when I needed to come into the office to sign forms, and they only bothered me when they had a question on something. They took care of everything from beginning to end. I am so appreciative of them. And would refer them to my closest friends.

C. J.

Matt and his team are absolutely amazing and helped me more than enough with my case. He is very knowledgeable and friendly. He made a very difficult situation, seamless. Thank you so much!

Chris G.

Get in Touch

Fill out the contact form or call us at (505)-242-6267 to schedule your free consult.

  • Group.png Schedule a Free Consult
  • Group.png No Fees Unless You Win
  • Group-1.png Over 24 Years of Experience

Leave Us a Message